Cancellation and Refund Policy

Before you buy

Please review our return policy before purchasing any of AI Data Sense's products or services.

Qualified Amount for Refund

The qualified amount of the refund shall be the amount paid by the client less any tax or non-refundable charge paid to the government or regulatory bodies or any third party in order to comply with law or to facilitate effective delivery of the product or service for which the client makes the payment.

Software and products

AI Data Sense offers a detailed description of its software and products. Therefore, it is assumed that the buyer has reviewed his/her product of choice, has requested a demonstration of the product or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis. All software is non-refundable. We will, of course, nonetheless review return/refund requests on defective software. AI Data Sense guarantees the quality all its software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user.

Please send all return/refund requests to returns@aidatasense.com, as well as your reason for such request. A reply will be sent to you after it has been determined whether a return/refund is necessary. If it is determined that your product is defective, you must relinquish ownership of your license to qualify for a refund.

Courses and Training Services - online or offline

AI Data Sense offers an 100% credit for cancellations one week prior to a course start date, and credit worth 75% or prorate percentage whichever is lower for cancellations requests made within seven days of the course start date. No cancellation request shall be entertained after the seven days from the course start date.

If the client opts for a refund, AI Data Sense shall refund 100% of the Qualified Amount for cancellations one week prior to a course start date, and 75% or prorate percentage whichever is lower of the Qualified Amount for cancellations requests made within seven days of the course start date. No cancellation request shall be entertained after the seven days from the course start date.

Services

All services offered by AI Data Sense are bound by their own contract. In case a service is offered from the web site, it shall be governed by the description of refund policy in the description of that service.

If there is no mention of any refund policy in the service description, AI Data Sense shall refund 100% of the Qualified Amount if cancellation request is made seven days prior to the date of scheduled start of the said service. AI Data Sense reserves the right accept or reject full or partial refund of the cancellation request made within a week prior to the delivery of service starts. No cancellation request shall be entertained after the delivery of service starts.